I would rank my service visit as excellent. The purpose of the visit was for my annual maintenance check and it was performed in a timely manner. In addition, I had called to ask them to check the setting of my headlights as the beam seemed too low. Even though they had completed work on the car, they brought it back into service and got the problem resolved. Great work!
The service was wonderful. Mathew Benn is a fantastic service advisor and a great communicator. I would recommend that anyone purchase a Volvo and have it serviced with them. We are a four time Volvo owner and currently own two. We would consider another Volvo when the time comes.
Rob Shaw is truly an exceptional service writer and focuses on total customer service and satisfaction. The sales team at Land Rover is also exceptional and Ted Adolay is helpful, knowledgeable and is a great salesperson to connect with!
I have nothing but a PERFECT score to give Rod Shaw and the team at Tom Wood for their service. This is our fifth vehicle we have purchased from them. Rob is an excellent and always goes above and beyond.